Refund & Return Policy
We want you to be fully satisfied with your purchase. If you are not happy with your order, please review our return policy below.
Returns
You may request a return within 30 days of receiving your item. Products must be unused, in original packaging, and in resellable condition.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are issued to your original payment method.
Non-Returnable Items
- Custom-made lighting products
- Items damaged due to misuse or improper installation
- Clearance or final-sale items
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Contact for Returns
To start a return, email us at:
allenpitts@alphadalllcorp.com